• Birds

    Dive into informative articles and care guides for a diverse range of avian companions. From colorful parrots to charming canaries, enhance your understanding of different bird species and find valuable insights to nurture your feathered friends.

    Explore Birds 
  • Lizards

    From the mesmerizing world of geckos with their intricate patterns to the intriguing behaviors of tortoises, our curated content provides a wealth of insights into the lives and care of various reptile species. Whether you're an experienced reptile keeper or a curious beginner, our blog delivers valuable information, expert advice, and heartwarming stories that celebrate the uniqueness of these scaly companions. Delve into the behaviors, habitat preferences, and dietary needs of different reptiles, and enrich your connection with these remarkable animals through our informative and engaging blog posts.

    Explore Lizards 
  • Small Pets

    Explore a diverse range of topics tailored to small pet enthusiasts, covering everything from the adorable antics of guinea pigs and the curious behaviors of hamsters to the captivating world of reptiles and amphibians. Whether you're a seasoned pet owner or a newcomer to the world of small animals, these blog posts offer valuable insights, care tips, and heartwarming stories that celebrate the unique personalities and companionship these creatures bring into our lives.

    Explore Small Pets 
  • @ The Urban Zoo

    Catering to the wants and needs of people and families that are as passionate about pets as we are.  You will find a wonderful selection of birds from budgies to canaries to hand raised parrots. Everything you need to keep your pet happy, healthy and safe is available in store and online!  Shop with confidence and speak with our specialists to make the best decisions when it comes to selecting your pet.

    Get to Know Us! 
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  • You Voted us the Best!

    You Voted us the Best!

    Thank you to all our customers in voting us the Diamond Winner in The Hamilton Spectator 2023 Readers' Choice Awards.  We are proud to serve our community and so excited to...

    You Voted us the Best!

    Thank you to all our customers in voting us the Diamond Winner in The Hamilton Spectator 2023 Readers' Choice Awards.  We are proud to serve our community and so excited to...

  • CHCH @ The Urban Zoo

    CHCH @ The Urban Zoo

    Janna and Alanna had the opportunity to showcase some of the amazing animals and pet supplies offered by The Urban Zoo.  Jose and Lady even had their 15 minutes of...

    CHCH @ The Urban Zoo

    Janna and Alanna had the opportunity to showcase some of the amazing animals and pet supplies offered by The Urban Zoo.  Jose and Lady even had their 15 minutes of...

  • New Website

    New Website

    Welcome to our brand-new website, designed to provide you with a wealth of knowledge on pet care, a curated selection of helpful products, and the latest updates on our upcoming...

    New Website

    Welcome to our brand-new website, designed to provide you with a wealth of knowledge on pet care, a curated selection of helpful products, and the latest updates on our upcoming...

  • Preparing Your Parrot for Your New Baby

    Preparing Your Parrot for Your New Baby

    The article offers guidance on easing the transition for parrots when introducing a new baby into the household, emphasizing gradual adjustments and positive associations.

    Preparing Your Parrot for Your New Baby

    The article offers guidance on easing the transition for parrots when introducing a new baby into the household, emphasizing gradual adjustments and positive associations.

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A 1000 Stars

If I could give 1000 stars I would. I’d say the best “pet” store I have ever been too, but they aren’t a “pet” store. They are a temporary home for their animals till they find their forever home. They treat all the pets there like their own. You can tell they aren’t just in the business for business, they are there because they genuinely love animals. They are also extremely knowledgeable and friendly. They won’t sell things that aren’t good for your pets and give u honest answers. So if u are looking for a small pet, Bird or reptile make the trip to urban zoo. You won’t be disappointed ❤️

— Steph Harp

All your reptile & exotic animal needs

Best place in Hamilton to get all your reptile, and exotic animal needs. I visited this place after having issues at another 'reptile/exotic pet store' and after talking to the owner Janna and purchasing the supplies I needed, she told me that if there is something I need and they don't have they would gladly order it in.. this will definitely be my go to store from now on.

— Jer Exotic

Pride in Their Work

Very clean store and very friendly/knowledgeable staff. You can tell they take pride in their work and always want to make sure their animals are going to a proper home. Will definitely be doing my pet shopping here for the foreseeable future.

— Hayden Dale